Rafael Reis

Rafael
Reis.

Platform & Infrastructure Engineer
LocationSão José dos Campos, BR
FocusSRE, DevOps, AI infra
StatusProduction, since 2024
LanguagesPT · EN · ES
00

Abstract

I build and run multi-tenant SaaS infrastructure. The entire platform team, from the rack to the runtime.

Hands-on platform engineer (SRE · DevOps) and co-founder of a lean multi-tenant SaaS. I design, build and keep production alive. Plus self-hosted AI on my own metal.

60+production tenants 50+migrated, zero downtime 40+self-hosted services 12+years of homelab
01

Capabilities

Platform & Infrastructure

Linux, Proxmox/KVM, Docker, GitOps, internal platforms. I build the thing that everything else runs on.

Reliability (SRE)

HA & failover: Patroni, replica sets, Sentinel. Observability, backups & DR, incident response with real postmortems.

AI Infrastructure

Self-hosted LLMs on GPU (llama.cpp), RAG and embeddings, LLMOps. AI that runs on my own metal.

Operations at scale

P&L, fulfillment and cross-functional execution at Rappi and Contabilizei. I get the business the systems serve.

02

Selected work

architecture, decisions, the occasional 3am incident

Migrating 50+ live tenants across data centers, with zero downtime

Hot-standby replication, an atomic cutover, and how "zero downtime" was proven with packet captures instead of optimism.

Read the case →
migration · failover · RCA

A one-person platform team

Running 60+ production tenants across two data centers. By architecture, not heroics. Including why not Kubernetes, yet.

Read the case →
platform · GitOps · HA

12 years of homelab: my self-hosted AI stack

Local LLMs on a 24 GB GPU, hybrid RAG, a personal knowledge graph, and an autonomous agent that pentests my own SaaS.

Read the case →
LLMOps · RAG · zero-trust
03

Experience

2024-presentCo-founder & CTO · MotorSyncSole owner of platform & infra for a multi-tenant SaaS
2025-presentSr. Business Operations · ContabilizeiBusiness operations at scale
2022-2025Head of Marketplace Operations · RappiP&L, fulfillment, country-level metrics
2021-2022IT Director · AMLRebuilt the tech area on AWS + Docker
2013-2017Program Manager · Embraer Defense ecosystemHigh-complexity programs: radar, defense
2009-2012Industrial automation & data integrationOPC↔Web in Java. The original technical root
04

Stack

Platform

  • Linux · Proxmox · KVM
  • Docker · GitOps
  • Traefik · Cloudflare
  • GitHub Actions

Data & HA

  • PostgreSQL · Patroni
  • MongoDB replica sets
  • Redis Sentinel
  • PgBouncer · ZFS

Observability

  • Prometheus · Grafana
  • VictoriaMetrics
  • Fluent Bit
  • Blackbox probing

AI infra

  • llama.cpp · Qwen
  • Embeddings · RAG
  • pgvector
  • GPU inference

Runtime I operate

  • Node.js · NestJS
  • Next.js
  • Bull queues

Security

  • Zero-trust (Tailscale)
  • Cloudflare Tunnel
  • Secrets mgmt · least privilege
05

Contact

Always happy to compare notes with people who run real infrastructure.